About this Course:

In this introductory course, you’ll delve into the role and responsibilities of the business analyst (BA) – the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you’ll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You’ll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

This course was previously titled Introduction to Business Analysis.

What You’ll Learn

• Role and importance of the BA
• Vocabulary standards and business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide)
• Plan BA requirements activities
• Elicit requirements from stakeholders, with an emphasis on interviews
• Analyze stated requirements, with an overview of modeling techniques
• Document requirements for different types of projects
• Verify and validate requirements
• Elements of requirements management and communication and the BA’s role in them
• Elements of solution verification and validation and possible BA roles
• Enterprise analysis: choosing appropriate projects
• Necessary competencies and best practices of BAs
• Waterfall, incremental, and agile lifecycles and how they change BA practices

Hands-On Exercises

• Identify Business Analysis Concepts and Activities in Your Organization
• Review a Vision and Scope Document
• Plan Requirements Activities for a Project
• Conduct an Interview
• Choose Elicitation Techniques
• Analyze a Location Model
• Analyze a Workflow Model
• Analyze a Use Case Model
• Analyze a CRUD Matrix
• Identify Models that Answer Key Questions
• Review a Requirements Document
• Determine the Impact of a Proposed Change to a Requirements Set
• Write a Test Case Using a Use Case
• Walk Through the Steps of Enterprise Analysis for a Project
• Develop a Personal Action Plan to Improve Your BA Skills or Environment

Who Needs to Attend

Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

Prerequisites

There are no prerequisites for this course.

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